Spring 2021 Dining Experience

Updated 1/19/2021

Your safety is our top priority here at Framingham State University Dining Services. We are closely monitoring COVID-19 guidelines directed by the Centers for Disease Control and Prevention, federal, state, and local officials to make sure we are bringing you the most up-to-date information as we continue to navigate through the pandemic. Our team has worked diligently to implement robust policies and procedures aimed at keeping the entire Framingham State University Community safe while on campus and in our dining locations. For information on everything we are doing, please click through the areas of focus below. 

  • Adhere to all physical distancing guidelines set by the university by maintaining at least 6 feet between you and the guest ahead of you. 
  • Wearing a face covering in all our locations as policy states in FSU’s Face Covering Standard. Those without masks will not be admitted into our dining locations.
  • Tables and chairs will be limited to adhere to physical distancing guidelines, due to this there is a 25-minute seating limit per guest in all locations. 
  • All self-serve stations around campus now operated by a team member
  • All condiments will be provided in individual packets 
  • If you are making a selection from one of our packaged goods displays, please only touch your final selection.  
  • Mandatory self-monitoring and reporting of symptoms by all employees 
  • 6’ social distancing workspaces in our kitchen and prep areas 
  • Face coverings and gloves worn by all team members 
  • Added team members to assist with enhanced cleaning procedures and service 
  • Enhanced hand-washing procedures for all team members 
  • Maximum capacities established for all serving areas 
  • Tables at dining locations removed or spaced apart for social distancing 
  • Plexiglass partitions installed at all counters and pickup locations 
  • Single points of entry and exit at all dining locations 
  • Directional signs installed for customer traffic flow
  • Clearly marked floor signs to help keep guests 6’ apart 

Dining Experience Video

Back in August 2020, our managers made the below video on we would provide safe dining during a pandemic. 

The Annex (Back/Ramp) Entrance to the Dining Commons will not be open this semester. Please enter the Dining Commons through the main check-in entrance next to the Snack Bar.
 
Reservations will be required to dine in. Make your reservation here: https://shop-framingham.sodexomyway.com/reservations
 
Place your order ahead for easy pickup on Transact Mobile Ordering App. Download: iOS | Andriod
 
 
Reservations
  • It is REQUIRED you make a reservation or mobile order to enter the Dining Commons. 
  • Link to Make A Reservation
  • Video on How to Make a Reservation
  • Mobile Ordering: 

  • Mobile Ordering Services Only Guidelines: 
    • If you would like to dine-in the Dining Commons for a hot breakfast you must order your meal at the register at Metamorphosis first.
    • After ordering and picking up, you can enter the Dining Commons through the Emergency Exit doors across from the Snack Bar.
    • Please note, you will not be able to get a hot meal or beverages from inside the Dining Commons. You must order through the register at Metamorphosis before entering.
  • Download the app. iOS | Andriod
  • All Mobile Orders placed for the Dining Commons can be picked up at Metamorphosis. 
  • Watch our video on How To Place a Mobile Order for the Dining Commons:
  • Tables and chairs will be limited to adhere to physical distancing guidelines, due to this there is a 25-minute seating limit per guest in all locations. 
  • Please DO NOT move tables or chairs
  • Sit only where you see a "Please Sit Here" sticker.
  • When not eating, please wear your face covering as dictated by FSU's Face Covering Standard.
  • Follow directional signage on the floor. 
  • If you are making a selection from one of our packaged goods displays, please only touch your final selection.  
  • Menus with complete nutritional information for the Dining Commons are available on both the BiteU app and on the Dining Commons Menu Page so you can plan your meal before entering our spaces 
 
  • Contactless payment is available at all locations using Apple Pay, Google Pay, Samsung Pay. Cash will not be accepted. 
  • Mobile ordering is available for the Dining Commons, Ram's Den Grille, and Sandella's. Download the app. iOS | Andriod
  • How to Place a Mobile Order Guide Click here for instructions on how to place a mobile order. 
  • If you are making a selection from one of our packaged goods displays, please only touch your final selection.  
  • View our Spring 2021 Hours of Operation Page. Hours have been modified for this semester and are subject to change.